Using the Tablet in the Vehicle

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Using the Tablet in the Vehicle


Clocking In


To log in on the tablet, follow these steps:



  1. On the initial screen, tap the Synovia icon.



  2. Tap the ID field.



  3. Type your employee ID.

  4. Note: Press the ABC button if you need to enter letters.


  5. Tap the button.
  6. Back on the Enter Employee ID screen, tap GO.



  7. Tap the radio button next to your employee type.

  8. Note: You can use the up and down arrows to view additional options.




  9. Tap the radio button next to the job type you are performing.

  10. Note: Again, you can use the up and down arrows to view additional options.




Clocking Out


To log out on the tablet, follow these steps:


  1. On the Home screen, tap the TAA button.

  2. Note: Alternatively, you can press the Employees icon.




  3. Tap In/Out.



  4. Tap the radio button next to your name.
  5. Tap Log Out.



  6. Tap Yes.


Using Route Service with Version 2016.06


To use Route Service on the tablet, follow these steps:


If you are running the route associated with your vehicle


  1. On the initial screen, tap the Synovia icon.
  2. Log in if needed.



  3. Tap Yes.



  4. Note: If you need to remove just one run from the list, tap the to its right. You'll be prompted to confirm the removal.


    Note: If you need to add a run from a different route altogether, you can tap Sub, which will take you to the Select Route screen.


  5. Tap Finish.



  6. Tap Yes to proceed or No to make changes.




  7. Note: You can tap Switch Run to change your run.


If there is no route associated with your vehicle (or if there is one, but you are not running that route)


  1. On the initial screen, tap the Synovia icon.
  2. Log in if needed.

  3. Note: If there is an associated route you are not running, when you are asked if you are driving that route, tap No.




  4. Tap Yes.



  5. Tap the route you are performing.

  6. Note: If you choose a route that doesn't have data on your MDT, you may need to synch the tablet and will be prompted to do so. If so, tap Yes. (You may also be prompted later to synch other items, such as stops.) If there is a route associated with the vehicle, normally, the tablets synch once a day, around 3:00 a.m.




  7. If you need to choose just one or a few of the route's runs, tap Unselect All and then tap in the check box to the right of the run(s).
  8. Tap Next.


  9. Perform steps 4 and 5 in the preceding section, "If You Are Running the Route Associated with Your Vehicle."


Searching for Routes in Route Service (Version 2016.06)


If the Select Route screen has too many routes to scroll through, you can perform a search of the routes instead by following these steps:


  1. On the Select Route screen (see the section "Using Route Service with Version 2016.06"), tap the Search icon () at the top right.



  2. Tap the keys to enter the route number.

  3. Note: Press the ABC button if necessary to enter letters.


  4. Tap the button.



  5. If you need to load all the routes again, tap the Clear Search Results button at the top right.


Version 2016.07 Updates


MDT version 2016.07 will behave exactly as 2016.06, except for the following updates:



Using Route Service with Version 2016.02


To use Route Service on a tablet with version 2016.02, follow these steps:


  1. On the initial screen, tap the Synovia icon.
  2. Log in if needed.
  3. On the Home screen, tap the Route button.



  4. Tap the Route Service button.



  5. Select the customer for whom you are providing service.

  6. Note: Again, you can use the up and down arrows to view additional options on this screen and the following ones.




  7. Select your route.



  8. Select your run.



  9. Tap Yes to proceed or No to make changes.


  10. You can tap the Service check mark to view service details.
  11. To select a new route, or end service entirely, tap Route and then Route Service.



  12. Tap Yes to proceed or No to cancel.




  13. If you are done for the day, tap Back until you are at the Home screen and then log out.

  14. Note: If the route or run you need to perform isn't listed as one of the choices, you may need to update the software. To do so, tap SYNC.


Searching for Routes in Route Service (Version 2016.02)


The Select Service Route screen may contain hundreds of routes. To search through the routes and reduce scrolling, follow these steps:


  1. On the Select Service Route screen (see the section "Using Route Service"), tap the Search icon () at the top right.



  2. Tap the keys to enter the route number.

  3. Note: Press the ABC button if necessary to enter letters.


  4. Tap the button.



  5. If you need to load all the routes again, tap the Clear Search Results button at the top right.